Graduation from high school or equivalent required. One year of police and fire or EMS dispatch is preferred. TIME System, Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD) and CPR certifications are preferred at time of hire, but in any event must be obtained within 12 months from date of hire to maintain employment. Failure to obtain required certifications will result in termination of employment.
Knowledge of
* Public safety regulations and procedures.
* Office practices and procedures, and the use of standard office equipment.
Ability to
* Calmly manage emergency calls and dispatch necessary personnel and apparatus to scene.
* Speak clearly and concisely with an articulate voice.
* Interact positively with the public under stressful conditions.
* Make decisions quickly and correctly.
* Operate Two-way radio system(s), telephone consoles, and other office Equipment.
Skill in
* Typing (minimum 35 wpm).
* Carrying out orders with precision and speed.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Work is performed mostly in an office setting; hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus.
* While performing the duties of this job, the employee frequently is required to stand and talk or hear; smell; use hands and fingers to handle, feel, or operate objects, tools, or controls and reach with hands and arms.
* The employee is occasionally required to walk, sit, climb or balance; stoop or kneel.
* The employee must occasionally lift and/or move up to 50 pounds.
* The employee may be exposed to loud noises and other unpleasant situations, including violence.
Special Requirements: