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Residential Care Supervisor - West Bend Campus (30 min from MKE)
Milwaukee, WI / West Bend, WI
Job Description
Are you looking for an employer that is innovative and trauma informed? Are you looking for a job that is going to be both challenging and rewarding at the same time? Well, you've come to the right place! When you choose a career with Norris you walk away every day knowing that you have had a positive impact on the lives of others. the Norris Team strives to provide the best quality care to youth and families by making meaningful connections and providing a safe space for individuals to heal. We engage those we serve, our colleagues and our community with respect, compassion and acceptance
Under the supervision of the Group Care Program Manager, the Milieu Supervisor (MS) oversees the day-to-day operations of the Rivers Bend Campus (RBC) in accordance with Norris policies, protocols, and procedures, licensing requirements, placing agency expectations and best practice standards. The MS ensures hall services address youth needs according to their personalized plans (i.e., treatment, learning, etc.), helps employees implement trauma informed principles, uses and teaches de-escalation techniques, and serves as an overall resource for programs and leadership team. The MS directly supervises the Youth Care Specialists. The MS has primary Leader on Duty (LOD) and medication administration responsibilities on a routine basis. The MS ensures sensitivity to the ethnic and cultural diversity of youth, families and employees while effectively communicating and promoting the philosophy, goals, policies, and procedures of Norris. The MS position requires the individual to work a flexible schedule in order to support the needs of programs and understands that their schedule is subject to change to meet the program’s evolving needs at any time, including nights, weekends and holidays.
Bachelor's Degree required: Degree in social or behavioral science preferred. May consider an Associates Degree with a minimum of 7 years relevant experience.
A minimum of 2 years of leadership is required.
EEO
Norris is an equal opportunity employer. All employment decisions are made without regard to race, religious creed, color, age, sex, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information or other classification protected by applicable federal, state, and local laws and ordinances.
Under the supervision of the Group Care Program Manager, the Milieu Supervisor (MS) oversees the day-to-day operations of the Rivers Bend Campus (RBC) in accordance with Norris policies, protocols, and procedures, licensing requirements, placing agency expectations and best practice standards. The MS ensures hall services address youth needs according to their personalized plans (i.e., treatment, learning, etc.), helps employees implement trauma informed principles, uses and teaches de-escalation techniques, and serves as an overall resource for programs and leadership team. The MS directly supervises the Youth Care Specialists. The MS has primary Leader on Duty (LOD) and medication administration responsibilities on a routine basis. The MS ensures sensitivity to the ethnic and cultural diversity of youth, families and employees while effectively communicating and promoting the philosophy, goals, policies, and procedures of Norris. The MS position requires the individual to work a flexible schedule in order to support the needs of programs and understands that their schedule is subject to change to meet the program’s evolving needs at any time, including nights, weekends and holidays.
Bachelor's Degree required: Degree in social or behavioral science preferred. May consider an Associates Degree with a minimum of 7 years relevant experience.
A minimum of 2 years of leadership is required.
EEO
Norris is an equal opportunity employer. All employment decisions are made without regard to race, religious creed, color, age, sex, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information or other classification protected by applicable federal, state, and local laws and ordinances.
Special Notes/Instructions
A successful caregiver background check, physical exam with TB and drug test, a valid WI driver license and eligibility to operate Norris vehicles are requirements of the position.
Job Summary
Start Date
When Filled
Employment Term and Type
Regular, Full Time
Hours per Week
40-45
Work Hours (i.e. shift)
All Shifts
Salary and Benefits
$47,000-$75,000
Starting salary is based on education and required experience factors. Generous benefits include: Paid Time Off within 30 days of hire; paid holidays; medical/dental/vision insurance; 403b retirement savings plan; life/disability insurance; tuition reimbursement; gas stipend; flexible work schedule.
Required Education
Bachelor's Degree
Required Experience
4+ years
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